Privacy Policy

Effective Date: 26-05-2023
Last Updated: 02-02-2026

Thank you for using OneDi Pilot. This Privacy Policy explains how we collect, use, store, and protect your information when you use our application.

1. Information We Collect

When you use the OneDi Pilot app, we may collect the following types of information:

a) Device Information

We may collect device-specific information such as:

• Device model
• Operating system version
• Unique device identifiers
• Mobile network information

b) Location Information

We may collect location data from your device, including:

• Approximate location (such as city or region)
• Precise location (GPS), when required for app functionality

Location data is collected only when necessary to enable core features of the app, such as operational validation, service availability, or location-based functionality.

c) Log Information

Our servers may automatically collect log information, including:

• IP address
• App crashes and error logs
• System activity
• Date and time of usage

d) Usage Information

We collect information about how you use the app, including:

• Feature usage
• App interaction data
• Performance metrics

2. How We Use Your Information

We use the collected information for the following purposes:

• Provide and Improve Services: To operate, maintain, and improve the OneDi Pilot app and its features.
• Location-Based Functionality: To enable features that depend on device location, such as operational validation, service accuracy, or compliance requirements.
• Security and Fraud Prevention: To detect, prevent, and address fraud, misuse, or unauthorized access.
• Analytics and Research: To understand usage trends and improve app performance and reliability.

3. Information Sharing

We do not sell your personal data.

We may share information only in the following cases:

• With Your Consent: When you explicitly allow us to share information.
• Service Providers: With trusted third-party service providers who help us operate the app. These providers are bound by confidentiality obligations.
• Legal Requirements: When required to comply with applicable laws, regulations, or legal processes.

4. Data Retention

We retain personal data, including location data, only for as long as necessary to fulfill the purposes described in this policy or as required by law.

5. Your Choices and Controls

• You can enable or disable location permissions at any time through your device settings.
• You may request access, correction, or deletion of your data where applicable.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access or disclosure. However, no method of transmission or storage is 100% secure.

7. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be reflected by updating the “Last Updated” date. Continued use of the app indicates acceptance of the updated policy.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

OneDi Smart Mobility Pvt Ltd
39/2475 B1, Suite 300
L R Towers, SJRRA 104
S Janatha Road, Palarivattom
Kochi, Ernakulam
Kerala – 682025, India